Privacy Notice
Introduction
Dr Shaleen Aesthetics ("we", "our", "us") is committed to protecting and respecting your privacy. This privacy notice explains how we collect, use, and protect your personal data when you use our website and services.
Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and other contact details you provide via our contact or booking forms
- Medical history and treatment preferences shared during consultations
- Technical data such as IP address, browser type, device information, and pages visited when you accept analytics cookies
Website Analytics
If you choose to accept analytics cookies, we use Google Analytics 4 (GA4) to understand how visitors use our website — for example, which pages are viewed and whether enquiry or booking forms are submitted successfully.
Google acts as a processor on our behalf. GA4 may set cookies such as _ga and _ga_* and process online identifiers and usage data. Google may transfer data outside the UK; where required, appropriate safeguards apply. See Google's Privacy Policy for further information.
We only enable analytics cookies with your consent. You can withdraw consent at any time via your browser settings (clear site data for this website) or by contacting us.
How We Use Your Information
We use your personal data for the following purposes:
- To respond to your enquiries and booking requests
- To provide and manage our aesthetic treatments
- To maintain medical records as required by law
- To improve our website and services
- To send you updates about our services (only with your consent)
Legal Basis for Processing
We process your personal data based on:
- Consent: When you fill in our contact or booking forms, and when you accept analytics cookies
- Contractual necessity: To provide the treatments you request
- Legal obligation: To maintain medical records
- Legitimate interest: To operate and secure our website (excluding analytics, which requires consent)
Data Sharing
We do not sell your personal data to third parties. We may share data with:
- Medical professionals involved in your care
- Service providers who assist with our website operations (including Google for analytics, where you have consented)
- Regulatory authorities when required by law
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined above. Medical records are retained in accordance with NHS guidelines (typically 10 years for adults).
Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
Contact Us
If you have any questions about this privacy notice or wish to exercise your rights, please contact us at:
Email: [email protected]
Phone: 07517 202400
Address: 12 Station Road, Gerrards Cross, Buckinghamshire
Last updated: July 2026